When The Snow Plow Causes Damage, Who Pays?
Who’s Responsible for Snow Plow Damage in Ottawa?
When the snow piles up in Ottawa, plows get to work — and sometimes, they cause damage. Whether it’s a torn-up lawn, dented curb, or cracked asphalt, snow plow damage can be a serious (and costly) concern for commercial property owners and managers. But who’s responsible for the repairs? And how can you protect your property before the blades even hit the ground?
At VS Landscape Group, we believe transparency, proper documentation, and strong contract language are the keys to preventing damage—and conflict—before it happens. Let’s break it down.
Who’s Responsible for Snow Plow Damage in Ottawa?
The answer depends on your snow removal contract, but typically:
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If a contractor causes damage to curbs, bollards, sod, or structures due to negligence, they are liable for the repairs.
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If damage is caused by unmarked or hidden obstacles (e.g., unflagged speed bumps, unmarked utility boxes), the property owner may be held responsible.
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Some City of Ottawa bylaws cover public property, but private lots fall under your contract with the snow removal company.
That’s why well-written RFPs (Request for Proposals) and contracts are essential. They clarify who pays, when, and under what circumstances.
The Role of Damage Clauses in Snow Removal RFPs
Most professionally managed properties use RFPs to hire snow contractors. A strong RFP should clearly state:
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Who is responsible for damage
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What types of damage are covered
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When repairs must be completed (usually in spring)
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Whether the contractor needs insurance (hint: they should)
At VS Landscape Group, we carry $5 million in liability insurance and name the property owner or manager directly on our Certificate of Insurance. That way, you’re covered from Day One—and so are we.
Why Site Documentation Is So Important
Before the first snowfall, we document all job sites with photos and/or videos of:
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Curbs
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Grass lines
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Sidewalks
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Entranceways
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Fire hydrants
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Catch basins
This protects everyone. If damage occurs, we can compare “before and after” to determine whether it’s new or pre-existing.
And in spring, we do full site walkthroughs to identify and repair any damage caused during winter—because a professional snow contractor doesn’t disappear when the snow melts.
How to Prevent Snow Plow Damage in the First Place
Here are our top tips:
Mark all hazards — flag hydrants, concrete edges, and utility boxes
Review your contract — ensure damage responsibilities are spelled out
Hire a reputable contractor — not all plow trucks are equal
Request proof of insurance — don’t settle for less than $2M (we carry $5M)
Ask for documentation — pre-season site photos and damage logs
Final Thoughts
Snow plow damage isn’t always avoidable—but liability disputes are. The right snow contractor will protect your property like it’s their own, from the first snowfall to the last patch of ice.
At VS Landscape Group, we take pride in keeping Ottawa’s commercial properties safe, clear, and cared for all winter long.
If you’re putting together a snow removal RFP or looking to switch contractors this season, contact us to get started. We’re happy to review your site and discuss how we protect both your property and your peace of mind.
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